3 Dimensional Physical Therapy

Industry: Healthcare > Physical Therapy, Wellness

Refresh Brand Identify, Enhance Customer Experience

In a South Jersey region dense with medical, rehabilitative and wellness practices, the owners of 3 Dimensional Physical Therapy wanted to grow the practice and expand its footprint based on the positive impact and referrals from patients.

However, with an outdated website and no outbound marketing, they needed to strategically prioritize growth efforts. They initially engaged Bongo for a website refresh, but we soon escalated the value of the collaboration.

Bongo provided strategic direction that re-imagined the brand’s value based on its patient communications and an enhanced customer experience.

Our social media content strategy was designed to increase organic SEO, and we recommended a video education approach that increased patient online instruction and differentiated 3DPT from its competition.

Strategic Deliverables

  • Competitive Audit / Analysis
  • Brand Positioning & Messaging
  • Customer Experience & Referral Strategy
  • Content Development Strategy
  • Website Re-design

What Really Matters

  • Expanded from three to five office locations in two years.