Customer Satisfaction Services - Marketing & Consulting

Are We on The Same Page Here?

Customer Satisfaction, Marketing Strategy

I’ve been approached recently by Marketing Directors and VPs of companies looking for business consultation on the current situation. There are no rulebooks or marketing strategies to recommend for the current environment. We are all searching for answers, ways to...

From Customer Experience to Human Experience

Acquisition & Retention, Customer Experience, Customer Satisfaction, Marketing ROI

Customer Experience (CX) isn't enough. We map a Human Experience (HX). The world of business is rife with customers lost and companies closed because of preventable breakdowns in customer experience. The broken customer journey starts with poor management but...

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Are We on The Same Page Here?

From Customer Experience to Human Experience

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