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A Coherent Way of Working

Communications Strategy, Customer Experience, Marketing Strategy, Technology Innovation

by Marty Focazio. How organizations' inconsistent use of language impacts efficiency. One of the most important things you can do when developing a coherent way of working is to think hard about the language used to describe things and ways of doing things. It is...

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From Customer Experience to Human Experience

Acquisition & Retention, Customer Experience, Customer Satisfaction, Marketing ROI

Customer Experience (CX) isn't enough. We map a Human Experience (HX).   The world of business is rife with customers lost and companies closed because of preventable breakdowns in customer experience. The broken customer journey starts with poor management but...

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Recent Posts

  • Why Strategic Content Planning Is Essential To Business Success
  • Marketing Advisor Vs. Marketing Agency: Which One Is Right For You?
  • What is a Fractional CMO and Does My Business Need One?
  • The Future of Client Management Is Partnership
  • The Four Pillars of Your Digital Foundation- Why You Can’t Ignore Them

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Strategic Business Assessment

We will provide recommendations on your digital properties, discuss business goals and share our expertise to see if we are aligned to potentially work together.

Email us at success@bongoconsulting.com
Phone 856-425-0410

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